Last updated: 23 October 2026
01Who we are
This website is run by Lumicrate Solutions LLP ("we", "us"). For any privacy question or data request, email info@lumicratesolutions.com.
02What the contact form collects
When you send the project contact form, we collect your name, email address, company website (if given), the service you're interested in, your budget range (if given) and your message. We use this only to reply to you and discuss your project. The Prospect List request form collects your name, email and target industry, plus your target country or region and job titles if provided. We use these details to prepare next steps for your contact list.
03Formspree
Form submissions are delivered to us through Formspree, which acts as our processor. Formspree stores the submission and forwards it to our inbox. Its own privacy policy applies to how it handles that data.
04Calendly
If you book a call, the booking is handled by Calendly. Calendly collects the details you enter (such as name, email and chosen time) and shares them with us so we can hold the call. Calendly's privacy policy applies to that data.
05Analytics and cookies
With your consent, we load Google Tag Manager, which may load Google Analytics. These set cookies to measure visits and how pages are used, so we can improve the site. If you decline, these tools are not loaded.
Your choice is stored in your browser so we don't ask again. You can change it at any time by clearing this site's data in your browser.
06How long we keep data
We keep enquiry emails and form submissions for as long as needed to respond and, if we work together, for the length of the project and a reasonable period after it for our records. Enquiries that don't lead to work are deleted within 24 months.
07Your rights
You can ask to see, correct or delete the personal data we hold about you. Email info@lumicratesolutions.com and we'll respond within 30 days.
08Changes
If this policy changes, the new version will be posted on this page with an updated date.